The Lyceum

The score that changed everything

Specialist CBT therapy for anxiety, OCD, depression and more in West London

Questionnaires can sometimes give language to an experience that has been hard to describe. They can also be misunderstood. A score is not a diagnosis, a verdict or proof that a particular cause has been found. It is one source of information that may be considered alongside work, health, sleep, mood, relationships, practical pressures and a person’s own account of what is happening. The term burnout is used widely, but a short inventory cannot settle whether burnout is the most useful description for an individual. Changes in energy, concentration, mood or functioning can have many possible explanations. New, severe, persistent or worrying symptoms should be discussed with an appropriate healthcare professional. Therapy is not a substitute for medical assessment. In a CBT based assessment, a questionnaire may be used where clinically appropriate as a prompt for conversation rather than a target to improve. It can help ask what has changed, which situations are difficult and whether support is having any meaningful effect on daily life. A number should never pressure someone to continue, change employment or make a decision before the context is understood. Where CBT based work is suitable, goals and any measures should be agreed collaboratively. A score can move for many reasons, including changes in circumstances, stress, sleep or how questions are interpreted. It cannot guarantee progress or explain every fluctuation. It can help to be curious about what a score leaves out. A form may not capture the relief of a supportive colleague, the strain of unpaid care, a difficult commute, a physical symptom, a change in medication or the effort required to appear well. It may be useful to bring those details to an assessment rather than assuming the number tells the whole story. Some people feel comforted by measurement; others feel judged by it. Both reactions are understandable. A measure should support a person’s understanding, not replace it. If reviewing a score increases shame, fear or pressure, that is useful information to discuss rather than a sign that the person has failed the process. Practical support can sit alongside therapy. Depending on the situation, that might include medical review, workplace adjustments, occupational health, advice about a specific difficulty, help with sleep, or support from people close to you. No questionnaire can prescribe the right next step. The value of an assessment is in the conversation it makes possible. It should remain open to new information and to the possibility that another kind of help is needed at different times, too, safely. The Lyceum offers CBT based support in West London and online where clinically appropriate. An initial conversation can discuss whether a further assessment may be relevant.

Frequently asked questions

Can a burnout questionnaire diagnose burnout?

No. A questionnaire is one source of information and cannot diagnose burnout or identify the cause of an individual’s difficulties.

What does a high burnout score mean?

It may suggest that further conversation is useful, but it should be interpreted alongside health, work, sleep, mood and personal circumstances.

Can CBT improve a burnout score?

CBT based support may be considered after assessment, but a score cannot guarantee an outcome and may change for several reasons.

Related pages

  • CBT therapy services
  • CBT for anxiety
  • CBT and ERP for OCD
  • Clinical guides
  • Clinical blog
  • How CBT works
  • Book a free 15 minute consultation
  • The relationship self esteem built
  • The relationship that anxiety built
  • The selfie that started it
  • The social media scroll at 2am

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Written by Sanah Younis, BABCP accredited CBT Therapist at The Lyceum Clinic.

Last clinically reviewed: 14 August 2026

Clinical information on this page is general and does not replace personalised assessment. If you are in immediate danger, call 999 or attend A&E.

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