Get in touch.

Questions you can ask before deciding whether an assessment may be useful

You can contact The Lyceum through the enquiry route on this website or by email at care@lyceumclinic.com. An enquiry can be used to ask practical questions about the clinic’s published arrangements, including current availability, fees, online options, face to face locations, confidentiality and what an initial conversation may involve. It does not commit anyone to a particular treatment route, duration or outcome. Sanah Younis is a BABCP accredited CBT therapist and clinical lead at The Lyceum. BABCP accreditation reflects professional CBT training and ongoing standards. It does not determine whether CBT will be suitable for an individual. A fuller assessment can consider current safety, relevant health information, personal circumstances, previous support and the priorities that matter to the person seeking help. Face to face arrangements can be discussed in Chiswick, Ealing and the Richmond venue, and online appointments can be discussed where appropriate. Current availability, accessibility, travel and practical format should be checked directly. The published fee is £110 for an online session and £140 for a face to face session. Some insurance or cash plan policies may contribute to costs, but eligibility, authorisation, payment and reimbursement decisions should be confirmed directly with the relevant provider. It is helpful to share only the information you feel comfortable providing at the enquiry stage. You do not need to prepare a complete account of your life or decide on a therapy approach before contacting the clinic. A brief description of the practical question or general concern can be enough to start a conversation about whether a fuller assessment may be useful. You may wish to ask what happens after an enquiry, how information is handled, whether an online or face to face format can be discussed, or how current arrangements are confirmed. You can also ask about accessibility needs, scheduling considerations and the clinic’s published fees. Clear answers to practical questions can help someone decide whether it is the right time to explore a next step. If a fuller assessment is agreed, the clinic can explain the next practical steps and the information needed at that stage. It is reasonable to take time after an initial conversation to consider what you have heard, discuss it with someone you trust and decide whether further contact feels appropriate. There is no requirement to make a decision quickly. An enquiry can also be a way of checking whether the clinic’s published format is practical for you. For example, you might be balancing work, study, caring responsibilities, travel, health needs or a preference for an online conversation. These are practical considerations rather than signs that a particular form of therapy will or will not be right. They can nevertheless be important when deciding what support is feasible. If you are considering using an insurer or cash plan, it can help to ask your provider what they require before making financial assumptions. Policies differ in the information they request, whether authorisation is needed, what they cover and how claims are handled. The clinic cannot determine a provider’s decision and should not be treated as confirming reimbursement. You may already have spoken with a GP, another therapist, a workplace service, family member or friend. You can mention this only if it feels relevant. The enquiry is not a replacement for a medical consultation, crisis support or advice from another professional who is already involved in your care. The purpose of contact is to clarify arrangements and decide calmly whether a fuller conversation is appropriate for you at this point. You remain in control. The enquiry route is not designed for urgent support. If you are in immediate danger, feel unable to keep yourself safe, or need urgent help, use an appropriate emergency or urgent service rather than relying on an enquiry form or this page.