A chronic illness diagnosis, change in symptoms or new treatment plan can alter how a person sees their body, time, work, relationships and future. Anxiety, grief, anger, numbness, relief, uncertainty and exhaustion can all be understandable responses. There is no single correct way to adjust, and emotional distress does not mean that someone is coping badly or that symptoms are “all in the mind”. Medical care and psychological support have different roles. A therapist cannot diagnose, treat or monitor a physical condition, interpret test results, alter medication, prescribe activity or diet, decide whether a symptom is medically urgent or replace a GP, consultant, nurse, physiotherapist, occupational therapist or other specialist. New, severe or changing physical symptoms need appropriate medical advice. An assessment led conversation can explore the emotional and practical impact of illness without assuming its cause. What has changed? What support is already involved? How are sleep, mood, pain, concentration, independence, identity and relationships affected? Are there fears about treatment, work, finances or the future? Is there a need for medical review, social care, benefits advice, workplace support, specialist rehabilitation or psychological therapy? CBT based therapy may be considered after assessment where appropriate. It can offer space to explore worry, low mood, self criticism, loss, avoidance, changed routines and the meaning of illness. It cannot promise symptom improvement, cure a physical condition, determine capacity for work or replace specialist care. Any behavioural work should be collaborative and adapted to medical advice, fluctuating symptoms, energy and safety. Urgent appropriate help is needed if someone feels unable to stay safe, has thoughts of suicide or self harm, experiences psychosis, has a sudden marked change in mental state or has acute physical symptoms requiring medical attention. For related information, see anxiety support at lyceumclinic.co.uk/therapy/anxiety/ and depression support at lyceumclinic.co.uk/therapy/depression/. You can enquire about current arrangements and whether CBT based therapy may be suitable alongside medical care.